FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
Your order will be shipping out in 1-3 days. Keep an eye out for the shipping confirmation! If you don't have a tracking number after 7 business please email us at 1stgenerationsf@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the return packages.
Please note: If you your package is on the way, you must wait for it to arrive and returned before receiving a refund.
Can I cancel my order?
You must cancel your order before it ships.
All prices are in USD.
I just placed an order, when will it ship?
Your order will be shipping out in 1-3 days. Keep an eye out for the shipping confirmation! If you don't have a tracking number after 7 business please email us at 1stgenerationsf@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the return packages.
Please note: If you your package is on the way, you must wait for it to arrive and returned before receiving a refund.
Can I cancel my order?
You must cancel your order before it ships.